FAQ

Container haulage is the transportation of shipping containers (typically 20ft or 40ft) by road. This usually involves moving containers from a port to a warehouse or depot (import) or from a depot to a port for export.

A milk run is a logistics term for a delivery route where a vehicle makes multiple stops to collect or deliver goods. A "dedicated" milk run means a specific vehicle and driver are assigned to this route exclusively for your company, on a fixed schedule.

Local road freight is essential for the "first and last mile" of your supply chain. It connects your warehouse to ports, suppliers to production lines, and products to your customers. Efficient local freight reduces storage costs, prevents production delays, and improves overall supply chain speed.

Yes. We manage the full cycle, including port-to-depot for imports, depot-to-port for exports, and inter-depot transfers.

The Port of Ngqura (Coega), Gqeberha city container terminals and surrounding depots.

Yes, within Gqeberha and nearby towns, subject to booking cut-off times

Absolutely, ad hoc and contract work are both welcome.

In-house dispatch means we place our dispatch team and processes directly inside your facility. This allows us to manage the flow of goods from your production line or storage area directly onto outbound vehicles, ensuring speed and accuracy without you needing to manage the dispatch function yourself.

Checking and dispatching involves verifying that the correct items and quantities are picked for an order, inspecting goods for damage, preparing the necessary shipping documentation, and loading the goods onto the correct outbound vehicle.

Yes. Our national distribution network allows us to deliver your products to customers across the country, whether you are shipping single parcels or full truckloads.

We work with manufacturers, importers, exporters, e-commerce businesses, and any company that needs secure storage, accurate order fulfillment, and reliable nationwide delivery.

Yes. We offer flexible warehousing solutions to meet your needs, whether you require temporary storage during a peak season or a long-term logistics partnership.

Our main depot and warehouse is at 7A Darby Road, Deal Party, Gqeberha (Port Elizabeth), with an additional warehouse in Johannesburg. We also have branches in Cape Town and Durban (no warehouse).

Controlled-access premises with monitored security and full goods-in-care handling procedures. 

Domestic air freight is the transportation of cargo by air within a single country. It is the fastest mode of transport for time-critical shipments, connecting major cities and regional hubs.

Yes. Our domestic air freight collections and deliveries operate 24/7, including weekends and public holidays. If your shipment is urgent, we are ready to move it.

For ultra-urgent shipments, we can arrange same-day delivery on the next available flight. Our standard overnight service ensures collection today and delivery tomorrow.

We handle a wide range of cargo, including emergency parts, medical supplies, documents, electronics, and high-value goods. Certain dangerous goods and restricted items may require special handling. contact us to discuss your specific requirements.

We provide real-time tracking and proactive updates. You will know exactly where your shipment is at every stage, from collection to final delivery.

While air freight is a premium service, the cost is often outweighed by the benefits of speed and reliability. A delayed shipment can cost far more than the freight itself. We offer competitive rates and can advise on the most cost-effective solution for your needs.

We collect and deliver nationwide; if your cargo needs to fly from another city's airport, we'll coordinate it.

A freight forwarder acts as an intermediary between you and the various carriers (ships, planes, trucks) that move your cargo. We arrange the transportation, handle documentation, clear customs, and coordinate the entire shipment on your behalf.

Customs clearing is the process of getting your goods through customs. This involves submitting the correct documentation, paying applicable duties and taxes, and ensuring your shipment complies with import/export regulations.

Yes. We manage the full spectrum of international freight, including import customs clearance, export documentation, and door-to-door delivery for both directions.

Common documents include commercial invoices, packing lists, bills of lading or air waybills, certificates of origin, and customs declarations. We assist in preparing and verifying all required documentation.

We ensure your goods are classified correctly under the harmonized system (HS) codes and that you take advantage of any applicable trade agreements or duty rebates. Correct classification prevents overpayment and penalties.

Clearance times vary depending on the country, the type of goods, and the completeness of documentation. With accurate paperwork and our experienced team, we aim for the fastest possible clearance.

Yes. We can arrange comprehensive cargo insurance to protect your shipment against loss or damage during international transit.

Primarily the Port of Ngqura (Coega) and Gqeberha airport for Eastern Cape cargo, with nationwide coverage via our branch network.

No fixed minimum; we design contracts around your actual volumes and frequency.

A dedicated subcontracting solution means we provide our fleet, drivers, and resources to operate a specific route, contract, or service on your behalf. We can operate under your brand (white-label) or as a named partner.

Agreed turnaround times, dedicated vehicles and drivers where required, and monthly performance reporting.

A dedicated milk run is a scheduled, fixed-route service where a dedicated vehicle collects or delivers goods to multiple locations on a consistent basis. It is commonly used in the automotive industry to keep production lines supplied.

Yes. We operate dedicated milk runs for Ford Motor Company and provide cross-dock subcontracting services for Toyota (subcontracting for Freightmax). These partnerships demonstrate our capability to meet the high standards of global automotive manufacturers.

Yes. We have the fleet and resources to handle high-volume port-to-depot container haulage. We can assign dedicated vehicles to your account to ensure priority service and consistent capacity.

Yes. We offer white-label subcontracting solutions where we operate under your brand, representing your company professionally and maintaining your service standards.

Think of it this way:

Local Road Freight is our standard service. You book us when you need a container moved or a milk run covered. It's flexible, available to any business, and you pay per job or per agreed rate. Our fleet is shared across multiple clients.

Specialized Contracts is a dedicated partnership.

• We assign vehicles, drivers, and resources exclusively to your contract.
• It's designed for high-volume, long-term needs.
• Like our work with Ford and Toyota.
• We can even operate under your brand.

In short:

Local Road Freight = Book us when you need us.

Specialized Contracts = We dedicate our fleet and team to your specific, high-volume operation.

If you need reliable local freight, choose Local Road Freight. If you need dedicated capacity and a long-term logistics partner, a Specialized Contract is the right fit.